1. Introduction
Welcome to Saeeziq! By accessing and using our services, you agree to the following terms and conditions. These terms apply to all users of the website and services provided by Saeeziq. Please read these terms carefully before using our website or engaging with our services. If you disagree with any part of the terms, you must refrain from using our services.
2. Services
Saeeziq provides a wide range of handyman services, including but not limited to AC servicing, plumbing, painting, water heater repair, washing machine repair, gas cooker repair, general home repair, and water tank cleaning. By booking our services, you agree that:
- You provide accurate information regarding the service request.
- You agree to the pricing, service timelines, and conditions provided by Saeeziq prior to the commencement of work.
3. Eligibility
You must be at least 18 years old to use our services. By accessing or using Saeeziq, you represent that you are legally capable of entering into a binding agreement.
4. Booking and Payment
- All bookings must be made through our official website, mobile application, or customer service channels.
- Payment for services can be made online or in person after the service is completed. Saeeziq reserves the right to modify pricing and service availability at any time.
- Full payment is due upon completion of services unless otherwise agreed upon.
5. Cancellations and Refunds
- Cancellation by Customer: Customers may cancel or reschedule their appointments at least 24 hours prior to the scheduled service time. Failure to do so may result in a cancellation fee.
- Cancellation by Saeeziq: We reserve the right to cancel any appointment due to unforeseen circumstances. In such cases, customers will be informed promptly and given the option to reschedule or receive a full refund.
- Refund Policy: Refunds will be processed in cases of service non-fulfillment or substandard service, after an investigation has been carried out.
6. Service Warranty
Saeeziq guarantees that all services will be performed professionally and to a high standard. However, we do not guarantee uninterrupted or error-free services. In case of issues with the service provided, we offer a limited warranty period during which customers can request a rework of the service at no additional cost.
7. User Conduct
By using Saeeziq’s services, you agree to:
- Provide accurate and truthful information.
- Ensure that the property or items to be serviced are accessible and safe for our service professionals.
- Not engage in any behavior that is abusive, offensive, or harmful to our service professionals.
8. Liability
Saeeziq and its service providers will not be held liable for any damages or injuries arising from the misuse of services, negligence on the part of the customer, or unforeseen events outside our control, such as natural disasters. Our liability is limited to the amount paid for the specific service provided.
9. Intellectual Property
All content on the Saeeziq website, mobile application, and promotional materials, including text, graphics, logos, and images, is the intellectual property of Saeeziq and is protected by copyright laws. Unauthorized use of our content is prohibited.
10. Third-Party Links
Our website or mobile app may contain links to third-party websites or services. Saeeziq is not responsible for the content, terms, or privacy practices of any third-party sites.
11. Privacy
Your privacy is important to us. By using Saeeziq, you agree to our Privacy Policy, which governs the collection and use of your personal information. We will not share your data with third parties without your consent, except as required by law.
12. Governing Law
These terms and conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Dubai.
13. Changes to Terms and Conditions
Saeeziq reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: contact@saeeziq.com
